Leave no words behind. Share your Reviews & Ratings.

Did you know

1 %
of consumers read online reviews for local businesses
1 %
of consumers trust online reviews as much as personal recommendation
1 %
of consumers say positive reviews make them trust a business more

How it Works

1. Login

Log in with your username or register to create a username and password.

2. Search

Type the name of the bank in the search bar at the top of page or click on select bank button to make a review.

3. Post Review

Leave your comments, reviews and complaints because they matter and should make a difference. You are now part of a community that is determined to see customer service improve.

Select a Bank To Review

Select any of the banks listed to submit your Reviews and Ratings.

Popular Reviews

Jide Daniels


GTB Needs towork on their *737# . it needs to be very prompt



I left everything i’m doing this morning to sit in one of your branches for over an hour now yet my Access-Diamond still can’t receive money from other banks. @accessbank_help what wrong have i done?

John Doe
John Doe@username
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Firstbank has very good customer service. I'm happy to bank with them.
Jane  Doe
Jane Doe@username
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Heritage bank has very awesome customer service. I'm happy to bank with them.

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Customer satisfaction and the future of banking

Read more: https://guardian.ng/business-services/money/customer-satisfaction-and-the-future-of-banking/ These were made possible by the disruptions caused by the revolution in information technology and the market opportunities offered by these never-ending digital innovations. Indeed, nowadays it is possible to do virtually any transaction without the customer

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Principles of good customer service

BY https://www.business.qld.gov.au/running-business/consumer-laws/customer-service/improving/principles The key to good customer service is building good relationships with your customers. Thanking the customer and promoting a positive, helpful and friendly environment will ensure they leave with a great impression. A happy customer will return often

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