Tired of poor customer service? Why not make a review today and help customer service improve.

Did You Know?

1 %
of consumers read online reviews for local businesses
1 %
of consumers trust online reviews as much as personal recommendation
1 %
of consumers say positive reviews make them trust a business more

How it Works


1. Login

Log in with your username or register to create a username and password.


2. Search

Type in the name of a bank in the search bar at the top of page or click on select bank button to make a review.


3. Post A Review

Leave your comments, reviews and complaints because they matter and should make a difference. 

You are now part of a community that is determined to see customer service improve.

Select a Bank To Make a Review

Click on “Select Bank” to submit your reviews and ratings. 

Popular Reviews


Just when you think you have settled for an at least okay Bank in Nigeria, they make you regret your decision almost immediately @ZenithBank
your customer service is becoming very disgusting. #WednesdayWisdom #WednesdayMotivation
11:13 PM · Sep 1, 2020Twitter for iPhone



I will never understand why there’s always chaos at @gtbank branches but one thing is for sure, I’m definitely closing my account. Such a useless bank with zero customer service culture. #gtbank #uselessbank

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I just want to put it out there that @ecobank_nigeria is the worst Nigerian bank. For three days, i've been unable to access my account, both via the App and Online. Shitty bank. Moving out all my funds.
Oga Web Designer
Oga Web Designer@isipvodka
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First Bank Nigeria has the worst service for an average Nigerian bank. They keep priding themselves as being at the top of their game but genuinely they have crappy services. Tuehhhh... Seems I am leaving first bank as soon as possible. Who would suggest a better bank?
Oboh Jude
Oboh Jude@obohjude4
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First bank plc airport rd in Benin city deliberately paying customers with fake naira note by some of th thair staffs because they know after leaving the banking premises it nolonger acceptable to return it
Karimah Mustapha The ABOKI GIRL
Karimah Mustapha The ABOKI GIRL@karimah_musty
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I must express my disappointment at the United Bank for Africa UBA Kachia road branch Kaduna South LGA. We are on the cue outside and bank officials keep jumping the cue by bringing in their friendand family who came in 3 hours after us. This is very sad. @invictafm989
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Only in Nigeria u will have N5,000 and then then transfer N5,000 to the account but have N9,987 total. Who do we offend here Nigerian banks have messi on us na
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Hello @myaccessbank @accessbank_help apparently it's my turn today. I made a transfer on 1st August and I just got an embarrassing confirmation that the money was never received. Please let's get this resolved quickly and calmly.
Tosin Olayemi
Tosin Olayemi@Toslayem1
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The security @gtbank , Ogbomoso seminary branch collecting bribe from some people so they can enter the bank while those that have gotten to the bank as early as 6am were kept standing, wish my phone battery was not down and was able to capture that Emmanuel
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So I thought @gtbank had very responsible staff, but apparently, their staff at Yaba, Ondo town, proved me wrong. They're shitty, unprofessional and have no empathy for customers.
Temmy Top
Temmy Top@oluwawomilojuo
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Please CBN should look into Access Bank affairs with its customers the bank is killing their customers softly too many charges wrong debit excessive charges our money is not safe with them any more.
Princewill Erakpo
Princewill Erakpo@erakpop
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@ubagroup united bank is a scam. Excessive charges, frustrate customers and are very heartless. Useless bank
Sega L'ëveilleur
Sega L'ëveilleur@segalink
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Njẹ́ ẹ ti gbó̩? ị nụla? Have you heard? They have extended stamp duty to savings account. #EndBankingFraud #ReformTheBankingSector
Olugbor Peter
Olugbor Peter@olugborpeter
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@accessbank_help you deactivated my mobile APP & VISA CARD yet you guys are deducting money as CARD charge. This is FRAUD, I can't accept this rubbish from @myaccessbank @cenbank end fraud in the banking sector.
Muhammed Adam
Muhammed Adam @egi_nupe_
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Both Access Bank and Providus Bank Conspired to hold my money for 5months counting. On 14th December 2019, I used my ATM card at Iyana Ipaja using Access Bank AMT to withdraw 10k and it was successful. Later in the night, I used the same card at Oniru to withdraw another 10k...
Joseph Etim ( Your Online Guy )
Joseph Etim ( Your Online Guy )@iamjosephetim
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Banks now deduct some percentage from transactions with savings account and call it "Stamp Duty" first time GTBank debited me for receiving my salary I thought some hackers had accessed my account until I check transaction details. what crime did we do na? #ReformTheBankingSector

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