Leave no words behind. Share your Reviews & Ratings.

Did you know

1 %
of consumers read online reviews for local businesses
1 %
of consumers trust online reviews as much as personal recommendation
1 %
of consumers say positive reviews make them trust a business more

How it Works

login

1. Login

Log in with your username or register to create a username and password.

search

2. Search

Type the name of the bank in the search bar at the top of page or click on select bank button to make a review.

review

3. Post Review

Leave your comments, reviews and complaints because they matter and should make a difference. You are now part of a community that is determined to see customer service improve.

Select a Bank To Review

Select any of the banks listed to submit your Reviews and Ratings.

Popular Reviews

Jide Daniels

3.5/5

GTB Needs towork on their *737# . it needs to be very prompt

Monica Okeke

4.5/5

Firstbank has very good customer service. I’m happy to bank with them.

John Doe
John Doe@username
Read More
Firstbank has very good customer service. I'm happy to bank with them.
Jane  Doe
Jane Doe@username
Read More
Heritage bank has very awesome customer service. I'm happy to bank with them.
Previous
Next

Take a Survey

Answer our survey questions to give us more insights .

In the News

Customer satisfaction and the future of banking

Read more: https://guardian.ng/business-services/money/customer-satisfaction-and-the-future-of-banking/ These were made possible by the disruptions caused by the revolution in information technology and the market opportunities offered by these never-ending digital innovations. Indeed, nowadays it is possible to do virtually any transaction without the customer

Read More »

Principles of good customer service

BY https://www.business.qld.gov.au/running-business/consumer-laws/customer-service/improving/principles The key to good customer service is building good relationships with your customers. Thanking the customer and promoting a positive, helpful and friendly environment will ensure they leave with a great impression. A happy customer will return often

Read More »