I’ve been banking with them for years and I lost my account details and they wouldn’t want to unfreeze the account because there server for old account is not functional
GTBank has not been customer friendly since the Covid-19 lockdown started. Their e-banking often disappoints and in many cases, it take days to reverse dispense errors.
Great banking app mostly. Delays occur sometimes but overall the Glo world app works
The operation of zenith Bank is efficient and in my opinion the best banking system,keep it up zenith!
The app is good but the problem is there premises which is not enough for the customers here in Kebbi state.
Poor atm services
I’m really not happy due to the fact that I get my bank alerts really late and most times the network gets really bad when transferring funds thus my money hangs without reaching it’s destination…..
I learnt from CBN that it is illegal for banks to charge for ATM maintenance services on account that is not not used for 3 months. In my case, I was charged by Access Bank and in fact my account balance is now -₦50 on the account that I didn’t use for more than 3 months.
I have been banking with Guarantee Trust Bank for 13 years now and I never had the opportunity to complain about any of their services because there was never anything to complain about. Keep it up, meanwhile, I am speaking for myself.
GT Bank is definitely one of the most amazing banks out there. Mobile service is very easy to use, customer service is reliable.
The line was long it was not moving and all I wanted to do was to collect my ATM card which was ready
I have been operating Gtbank for at least, 11 years now. One issue I have with them is the unnecessary monthly charges, even when I don’t operate the account for some time, I’ll still get debit alerts from them, for sms charges. I think it should stop.
Banking in this covid 19 period is very stressful there is need to make things more condusive (muna shan wahala )
They used to be a good bank, but unfortunately they lost it and not to talk of their very unprofessional customer service.
The banking system i Nigeria is somewhat trash, you can’t just rely on them.
I’ve been banking with them for a while. I stay in Kaduna, their branches in Barnawa and Bypass are actually good. However, I haven’t enjoyed the services with their branches in Murtala Square and Kano road. The security serviceswere disrespectful to traders who came to lodge complaint.
Other than that I’d say they have a sound internet banking system and the ATMs are satisfactory reliable.
they are fast in their transactions but can’t accommodated the large number of customers they have, also there are some charges that are unexplained
Accessing the banking services is stressful and inconvenient especially during this period of pandemic, even the ATMs are not always functioning or out of service
The e banking is excellent and network at the ATM is great
First bank is an annoying bank, their services will frustrate your soul.
Been with access bank for about 5 years and I gotta say,their services are not commendable.They are not as reliable as they use to be.They should do better
First bank’s services are slow and poor
Ecobank @nyanya is actually the worst bank in Nigeria, their ATM is always temporary unable to dispense cash.
The service has been good since I started using this bank.
I have been encountering severe network issues when attempting to make funds transfer. I will be be debited, but the transaction fails to complete.
Great bank service, polite staff. Good banking services.
The banks ATMs are always great to use, getting money is not difficult at all. Love the staff attitude always willing to help out. Amazing back services.
I love the way the bank addresses their female customers and also love the interface of their online banking. I love banking with Jai’z Bank, keep it up
Not good either
Sterling bank network is so annoying… everytime you transfer funds, it dosnt reach faster then expected and credit or debit alerts take time before appearing
Access bank staffs should try and be welcoming to their customers..
they have very good banking system but in terms of ATM machine they need to add some machines because many times people use to be crowded
And for the key stone bank they need to installed ATM machine I think they are the bank with only one ATM machine
I think they need to have more ATM machine cuz of the queue because you can stand for more than an hour before you withdraw
The bank has so many customers but they don’t treat their customers the way other banks used to do and they supposed to have many branches in order to make easy banking for their customers
They provide very good ATM service in birnin kebbi. We really appreciate.
Well for me it has really been hard using the banking hall during this pandemic because of covid protocols and restrictions but anytime I go to the bank especially access bank, it really takes a while before my services are met. I know this is due to the covid but bank services provided in terms of efficiency are much okay.
The bank has a good customers service and also even the their ATM machine is very good
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